jilovo Terms and Conditions

1.1 Introduction

These terms and conditions ("Terms") apply to every individual ("User" or "Member") who uses the jilovo platform and its services. By accessing the jilovo.lat website, creating an account, or using any game or service, you become legally bound by these Terms. If you do not agree with these Terms, please do not use the jilovo platform.

1.2 Key Definitions

• "Platform" — The jilovo.lat website and all services connected to it.
• "Member" — A person who has completed registration on the platform and operates an active account.
• "Account" — Each member's personal gaming account, accessible through login.
• "Bonus" — A welcome bonus, reload offer, or any other promotional benefit provided by jilovo.
• "Real Money" — The actual amount of funds deposited into a member's account.
• "Wagering Requirement" — The obligation to place bets a specified number of times before bonus funds can be withdrawn.

1.3 Changes to Terms

jilovo reserves the right to amend, change, or update these Terms at any time. Updated Terms will take effect as soon as they are published on the platform. If you continue using the platform after any changes, you will be considered to have accepted the new Terms. We therefore recommend reviewing this page regularly.

2.1 Registration Eligibility

To create an account on jilovo, you must meet the following requirements:

• You must be at least 21 years of age.
• You must not be a resident of any country or region where online gaming is legally prohibited.
• You must be of sound mind and have full capacity to make your own decisions.
• You must not have been previously banned by jilovo.
• You are registering in your own name and are not operating the account on behalf of any third party.

2.2 Single Account Policy

Each member may operate only one account. If the same person creates more than one account, jilovo reserves the right to permanently close all such accounts and cancel any earned bonuses. If a shared device or network is used within a household, the member must notify the support team in advance.

2.3 Accuracy of Registration Information

All information provided during registration must be completely truthful, accurate, and up to date. Providing false or incorrect information may result in account termination and forfeiture of deposited funds. If any information changes, you must contact the support team immediately to update your details.

3.1 Age Verification Process

jilovo reserves the right to verify the age and identity of any member. For verification, a member may be required to submit a copy of their National ID (NID), passport, or other government-approved identity document. Withdrawals may be restricted until verification is complete.

3.2 Underage Members

If a member is found to be under 21 years of age, the relevant account will be immediately terminated. Any winnings earned by an underage person will be forfeited, and funds deposited by individuals under 21 may be returned via the relevant payment method.

4.1 Protecting Login Credentials

You are solely responsible for keeping your account username and password completely confidential. Do not share this information with anyone. You will be held responsible for all activities carried out using your login credentials.

4.2 Unauthorized Access

If you suspect any unauthorized access to your account, notify jilovo's support team immediately via 24/7 live chat or email. If you do not take immediate action, you will remain responsible for all activity on your account. jilovo reserves the right to temporarily suspend any account on suspicion of a security breach.

4.3 Single Use Policy

An account must only be used by the registered member themselves. Allowing a third party to use your account is strictly prohibited. If multiple members of the same household wish to play on the same device, each person must create a separate account.

5.1 Deposit Rules

The following conditions apply when depositing funds on jilovo:

• The minimum deposit amount is ৳500 (for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• You must use a payment method registered in your own name.
• Deposits from third-party accounts are not accepted and will be returned.
• After a deposit, funds are generally added to your account within a few minutes.

5.2 Withdrawal Rules

The following conditions apply when withdrawing funds from jilovo:

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally completed within 5 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be delayed if identity verification has not been completed.
• The specified wagering requirement must be met before bonus funds can be withdrawn.

5.3 Anti-Money Laundering

jilovo is committed to preventing money laundering and terrorist financing. In cases of suspicious transactions, jilovo reserves the right to conduct an investigation and notify the relevant authorities. Identity verification documents may be requested for this purpose.

6.1 Welcome Bonus

jilovo offers new members a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example: if you deposit ৳1,000, you will receive a ৳2,000 bonus and your total balance will be ৳3,000. To withdraw this bonus, you must wager the total bonus amount 15 times (15x).

6.2 General Bonus Terms

• Each bonus offer has a specific validity period and wagering requirement.
• If the wagering requirement is not met within the specified period, the bonus will be cancelled.
• Winnings from bonus funds will be treated as real money only after the wagering requirement has been fulfilled.
• While one bonus is active, another bonus cannot be activated (unless specifically permitted).
• Terms relating to a minimum bet amount per wager may apply when using a bonus.

6.3 Bonus Abuse

If jilovo determines that a member is abusing the bonus system — such as creating multiple accounts, placing coordinated bets, or using other dishonest methods — the relevant bonus will be cancelled and the account may be suspended.

7.1 Fair Play Policy

jilovo is committed to ensuring a fair and transparent gaming environment. All games on our platform are unbiased and the outcome of each round is independent of previous rounds. jilovo uses encryption and secure technology to ensure fair play.

7.2 Technical Errors

If a game result is affected by a technical fault, network issue, or software malfunction, jilovo reserves the right to void that bet or subject it to review. Winnings resulting from clearly incorrect odds or technical errors may be cancelled.

7.3 Game Provider Terms

jilovo offers games from Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game providers. The individual rules of the relevant game provider may also apply when playing their games.

8.1 Fully Prohibited Actions

The following actions are completely prohibited on the jilovo platform:

• Creating an account using a false identity or false information.
• Attempting to gain unauthorized access to another member's account.
• Attempting to hack, manipulate, or reverse-engineer the platform's software.
• Playing games using bots, scripts, or automated methods.
• Creating multiple accounts to take advantage of bonuses.
• Using the platform for money laundering or illegal activities.
• Intentionally exploiting game vulnerabilities or errors for personal gain.
• Attempting to influence game outcomes through collusion with other members.

8.2 Consequences of Prohibited Activities

The account of any member found to be involved in any of the above prohibited activities will be immediately and permanently terminated. All deposited funds and bonuses may be forfeited. Law enforcement may be notified if necessary.

9.1 Responsible Gaming Commitment

jilovo believes that gaming is a form of entertainment and should be enjoyed responsibly. We are committed to helping members develop healthy gaming habits. For detailed guidance, please visit our Responsible Gaming page.

9.2 Self-Control Features

jilovo provides the following self-control features for members:

• Setting deposit limits (daily, weekly, or monthly).
• Option to take a temporary break (cooling-off period).
• Self-exclusion — voluntarily suspending your account for a set period.
• Facility to regularly review gaming history and spending.

If you notice signs of gaming addiction, contact the support team immediately. Seeking professional help is completely normal and there is no shame in doing so.

10.1 Ownership Rights

All content on the jilovo.lat website — logos, trademarks, graphics, software, text, and other materials — is the exclusive property of jilovo. Copying, distributing, or using this content for any purpose without prior written permission is strictly prohibited.

10.2 Limited License to Use

A limited, non-transferable license is granted to use the jilovo platform for personal and non-commercial purposes. This license applies only to the use of games and services available on the platform.

11.1 Service Availability

jilovo strives to maintain the highest service standards, but cannot guarantee uninterrupted availability of the platform. Services may be temporarily disrupted due to system maintenance, technical issues, or other reasons.

11.2 Limitation of Damages

jilovo's liability is limited for any losses caused by technical failures, network issues, third-party game software errors, or other uncontrollable factors. The member is aware of the inherent risks of gambling and shall bear those risks entirely on their own.

12.1 Termination by jilovo

jilovo reserves the right to suspend or permanently terminate an account under any of the following circumstances:

• If a breach of terms and conditions is established.
• If false or misleading information is provided.
• If the bonus system or gaming software is misused.
• If suspicious or illegal financial transactions are identified.
• If a directive is received from a court or law enforcement agency.

12.2 Termination by Member

If a member wishes to close their account voluntarily, they may submit a request via 24/7 live chat or by emailing [email protected]. An opportunity to withdraw any remaining balance will be provided before the account is closed (subject to meeting wagering requirements).

Contact

If you have any questions or complaints regarding these terms and conditions, please contact us: